Terms & Conditions

Last updated: August 2026

These terms govern the use of sfphub.com and purchases from SFPHub Technology Co., Ltd. ("SFPHub"). By using the site or placing an order, you accept these terms.

1. Products & compatibility

Our optical transceivers and cables are compatible third-party products. "Compatible with [brand]" means the module is designed to operate in equipment of that brand; it is not manufactured or endorsed by that brand. All brand names belong to their respective owners.

2. Quotes & pricing

Quotes are valid for 14 days unless stated otherwise. Prices are in USD, EXW Shenzhen, and exclude freight, customs duties and taxes. Final pricing is confirmed in writing before order confirmation.

3. Payment

Standard terms: 100% T/T in advance for first orders; credit terms available for established customers by written agreement.

4. Shipping

Lead times are estimates based on stock at confirmation. Risk of loss passes to the buyer upon handover to the carrier. We assist with claims against carriers for transit damage.

5. Testing & quality

Every module is tested before shipment. Test reports are available on request. Our field failure rate target is under 0.3%; any unit failing within the warranty period is replaced under Section 6.

6. Warranty & returns

7. Limitation of liability

To the maximum extent permitted by law, SFPHub's total liability under any order is limited to the amount paid for the goods in question. We are not liable for indirect or consequential loss (including downtime or lost profits) arising from product use or failure.

8. Intellectual property

All content on this site is the property of SFPHub. Product names and trademarks of third parties are used for compatibility reference only.

9. Export compliance

Buyer agrees to comply with all applicable export control and sanctions laws of the PRC and destination countries. Buyer is responsible for obtaining any required import licenses.

10. Governing law

These terms are governed by the laws of the People's Republic of China. Disputes shall be submitted to the courts of Shenzhen.

11. Contact

Email: sales@sfphub.com